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Programme  Titles  Presenters  Topics 
A1 - 4B - Human Factors in Aviation
Wednesday,13 July 2016 , 10:30-12:10
ZHB501
Chair: Rosário Macário, Instituto Superior Técnico, Portugal
A1 - 4B1 Understanding the issues which affect the career choices of women airline pilots: A research agenda
F. McCarthy*, L. Budd, S. Ison
Loughborough University, UK
10:30-10:50
A1 - 4B2® Creating customer loyalty by cabin crew - A study of the relation between emotional labor and job performance 
N. Okabe
Yohama National University, Japan
10:50-11:10
A1 - 4B3® Modern airport management - fostering individual door-to-door travel
A.B. Classen*, C. Werner, M. Jung
DLR - Institute of Air Transport and Airport Research, Germany
11:10-11:30
A1 - 4B4 Air transport constraints: Passengers with reduced mobility
S. Zorro1,2, R. Macário*1, J. Silva2
1Instituto Superior Técnico, Portugal, 2University of Beira Interior, Portugal
11:30-11:50